Early Water Leak Detection for Retail
Detect water leaks before they impact customer safety and experience - and your bottom line.
Discover the gold-standard water leak detection solution for retail
Water leaks in retail environments are expensive and disruptive. The average cost of water damage in commercial spaces is about US$24,000 per event, but claims have risen as high as US$5M for a single event in premium spaces. And even relatively minor leaks that are too small to trigger an insurance claim can still lead to five-figure losses when you factor in stock damage, repairs, staff time, and lost sales.
Retail spaces are operationally complex, often with a combination of refrigeration, HVAC systems, and high foot traffic; meaning that water leaks often go unnoticed until significant and visible damage is done. And with limited staff capacity to monitor back-of-house areas, or perform manual checks out of trading hours, the risk only increases.
Severn WLD™ is a smart water leak detection system that automatically detects and locates water leaks - before they have a chance to damage inventory, interrupt service, or threaten safety.
Protect your operations and your margins. Detect water leaks early, before they cause expensive damage and downtime for in your spaces.
CUSTOMER CASE STUDY
Minimizing water leak-related risk in a busy shopping center
Water leak detection for a prominent leisure and retail focused REIT.
Automatically detect leaks, before they're visible
Monitor for and automatically detect water leaks when they’re small and inexpensive to fix - even when they're in concealed or inaccessible locations.
Minimize downtime & operational disruption
Even a small leak can force a store closure or limit service areas. Detect water leaks early, minimize damage and repairs, and keep stores open and operating.
Monitor properties remotely, in real time
Get an accurate, centralized view of where and when leaks occur in real time, within properties and across your portfolio. Reduce reliance on manual inspections and speed up response times.
Eliminate false positives with custom sensitivity
Use the adjustable sensitivity to set different leak alert thresholds for different use cases, on a device-by-device basis. Reliably detect water leaks even in wet areas, without frequent false positive alarms.
Streamline maintenance operations
Minimize resource-intensive manual water leak inspections, especially across large footprints. Refocus facilities resources from water leak detection to preventive and customer-facing maintenance.
Protect safety & the guest experience
Water leaks can create safety hazards, especially in high-footfall areas. Early detection both protects customers and staff, and preserves a positive retail experience and reputation, and ensures tenant satisfaction.
Make informed, data-driven decisions
Leverage data on water leak frequency, location, and timing to optimize performance in areas like maintenance strategies, supplier choices, and fixture specifications.
Retrofit a discreet, robust solution – even in tight spaces
Fit sensors discreetly into challenging locations, including tight areas. Install quickly and non-invasively, without requiring specialist tools or expertise.
Enhance sustainability performance
Significantly reduce water loss derived from detected leaks, and carbon consumption from cleanup and repairs.
End-to-end solution, from sensor to cloud
A turnkey solution that includes sensors, a secure network and a cloud-based dashboard for data and reporting.
WATER LEAK DETECTION USE CASES FOR RETAIL SPACES
Where you'll find Severn WLD in retail spaces
Retail owner operators use Severn WLD to monitor anywhere a leak is likely, costly, or both - including:
- Mechanical rooms
- Water tanks
- Fire protection systems
- Sump pits
- HVAC
- Utility areas
- Elevator pits
- Plumbing & drainage systems, including pipes, flanges, and fittings
- Risers
- Sinks
- Washers & dryers
- Restrooms and bathrooms
- Kitchens, including near dishwashers, fridges, and freezers
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RETAIL WATER LEAK DETECTION FAQs
Frequently asked questions about water leak detection in retail spaces
Why do retail spaces need water leak detection systems?
Retail environments are vulnerable to leaks from restrooms, HVAC systems, and tenant build-outs. Undetected water damage can lead to inventory loss, customer hazards, and costly repairs. Leak detection helps maintain safe, operational, and visually appealing retail spaces.
How does leak detection technology help protect retail stores and malls?
Water leak detection sensors monitor for water intrusion in high-risk areas and alert property managers in real-time. This allows for fast intervention, minimizing damage to stock, displays, and interior finishes - and avoiding business interruptions or store closures.
Where should water leak sensors be installed in a retail setting?
Ideal locations for water leak sensors in retail spaces include under sinks, behind refrigerators or coolers, near water heaters, and around HVAC condensate drains.
In large properties, common areas such as restrooms, utility rooms, and service corridors are also key monitoring points.
Can a water leak detection system be deployed across multiple retail locations?
Yes. We offer centralized monitoring to enable multi-site retail operators to track leak events, sensor status, and maintenance history across multiple locations. It's an ideal solution for chain retailers and property groups with distributed portfolios.
What kinds of water-related issues can the system detect?
Our water leak detection solution is designed to catch both slow leaks and sudden water intrusion events, helping prevent floor damage, mold, and liability risks.
Is installation and maintenance disruptive to daily retail operations?
No. our water leak sensors are compact and non-invasive. They install in minutes - often outside of business hours. They operate silently and integrate discreetly into retail environments without affecting aesthetics or the customer experience.
How does water leak detection support facility maintenance in retail spaces?
By providing continuous monitoring and real-time data, water leak detection helps facility managers implement proactive maintenance. It reduces emergency repairs, lowers repair costs, and ensures retail locations remain open, clean, and safe.
Can I get alerted instantly if a water leak occurs in one of my properties?
Yes. Alerts are delivered via email and/ or SMS, and provide location-specific details. This ensures that maintenance teams can take immediate action, reducing damage, disruption, and downtime.